Abstract

Heath Minogue Wilson*, Kylie Blanchett Murdoch and Rose Cave Freeman

In this study, we explored staff and student perceptions of online marking processes for essay-type assignments in management courses. Focus-group discussion results generated from content analyses were presented, with data collected from 19 staff and 17 students of different management courses within one of the universities in Queensland, Australia. The results revealed a pattern of keywords and phrases used by both staff and students to describe their perceptions of online marking. Furthermore, three themes associated with the keywords and phrases were found to demonstrate the similarities and differences in their perceptions. The relationship between these themes of assignment handling, contact with staff, and marking and feedback is illustrated in a proposed model. Implications of our findings for theory and practice were presented.